Last updated: August 27, 2026
These Terms of Use govern your use of onyxrecordpress.com (the “Site”), operated by Onyx Record Press (“Onyx,” “we,” “us,” “our”), 11728 Goldring Rd., Suite A, Arcadia, CA 91006. By using the Site, requesting a quote, or sending us materials, you agree to these terms. If you do not agree, please do not use the Site.
You must be at least 18 years old, or the age of majority where you live, to request a quote or place an order. If you are using the Site on behalf of a label, band, company or other organization, you represent that you are authorized to bind that organization to these terms, and “you” means both you and that organization.
We may update these terms from time to time. The date at the top shows the current version, and changes take effect when posted. Continuing to use the Site after a change means you accept the revised terms. We may also change, suspend or discontinue any part of the Site at any time without notice.
Prices, lead times, specifications and availability shown on the Site or returned by our quote form are estimates provided for your convenience. They are not binding offers and do not create a contract. Quotes are based on the information you give us; if the specification, artwork, audio, quantity or delivery destination changes, or if the information you provided turns out to be inaccurate, the price and schedule may change.
Unless we state otherwise in writing, a quote is valid for [ONYX TO CONFIRM: e.g. 30 days] and is exclusive of shipping, freight, duties and applicable sales tax. Lead times are estimates and depend on supply of raw materials, plating, printing and the timeliness of your file delivery and approvals.
A binding manufacturing agreement is formed only when Onyx confirms your order in writing and, where required, receives your deposit. That agreement consists of the accepted quote or order confirmation, the invoice, and the [ORDER TERMS — the exact title of the terms customers accept during the order process], which you accept as part of placing an order.
Those order terms — not this page — govern pricing, deposits and payment, lead times, overs and unders, tolerances, test pressing approval, defects and returns, cancellation, how long we hold your masters and artwork, and ownership of stampers and metal parts. Where the order terms and these Terms of Use cover the same ground, the order terms control.
Payment is made against invoice. We do not collect card details through the Site.
You agree that the information you submit through our quote, contact and order forms is accurate and complete, and that you will keep it up to date. We rely on it to quote and schedule work.
[ONYX TO CONFIRM: if quote replies are prepared with AI assistance, add: “An initial quote response may be prepared with the assistance of automated tools and is reviewed by Onyx before it is relied on. Automated output does not bind Onyx.”]
“Your Materials” means the audio masters, stems, artwork, photographs, logos, text, credits, catalog numbers and any other content you send us for a project.
You keep ownership of Your Materials. By sending them to us, you grant Onyx a non-exclusive, royalty-free license to store, reproduce, adapt for manufacture (including mastering, lacquer cutting, plating, pressing, proofing and printing), and distribute Your Materials solely to produce and deliver your order and to keep the records described in our Privacy Policy.
You represent and warrant that:
We may refuse work. Onyx may decline or stop any project, at any stage and at our discretion, where we believe Your Materials infringe someone’s rights, are unlawful, or are inconsistent with the values of our shop. Where we stop a job for one of these reasons, [ONYX TO CONFIRM your refund position — e.g. we refund amounts paid less work already performed and materials already committed].
Keep your own copies. Onyx is a manufacturer, not an archive. Always retain your own master copies of Your Materials. We are not responsible for loss of or damage to files you send us.
This section covers materials you send us through the Site or by email, including before an order exists. Once you place an order, the order terms you accept at that point govern what happens to Your Materials — including how long we keep masters, artwork and metal parts — and those terms control wherever they and this section cover the same ground.
[ONYX TO CONFIRM — choose one:]
[Option A — permission by default, opt out: You grant Onyx permission to photograph finished records and to use the release title, artist name and cover artwork to show our work on our website and social channels. Tell us at info@onyxrecordpress.com if you would prefer we did not, and we will not.]
[Option B — permission only when asked: Onyx will ask for your permission before showing your release in our portfolio or on social media.]
Templates and specification files we make available on the Site are provided for you to prepare artwork for a project you intend to manufacture with Onyx. You may download, modify and use them for that purpose. You may not redistribute or resell them, or present them as your own. They are provided as-is; you remain responsible for checking that your final artwork meets the specifications we confirm for your job.
The Site and its content — text, photographs, graphics, layout, the Onyx Record Press name and logo — belong to Onyx or our licensors and are protected by copyright and trademark law. You may view and print pages for your own use in evaluating or managing a project with us. You may not copy, republish, scrape, frame, or use our content or marks for any other purpose without our written permission.
Don’t use the Site to break the law or interfere with how it works. Specifically, you agree not to:
The Site may link to or embed content from other services. We do not control them, do not endorse them, and are not responsible for their content, products or practices. Your dealings with them are between you and them.
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, timely, secure or error-free, or that information on it — including pricing, specifications and lead times — is accurate, complete or current.
This section applies to your use of the Site. Any warranty covering records we manufacture for you is set out in our order terms, not here.
TO THE FULLEST EXTENT PERMITTED BY LAW, ONYX AND ITS OWNERS, EMPLOYEES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST SALES, LOST GOODWILL, OR LOSS OR CORRUPTION OF DATA OR FILES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE WILL NOT EXCEED [ONYX TO CONFIRM: e.g. ONE HUNDRED U.S. DOLLARS ($100)]. Liability arising out of an order you place with us is governed by our order terms.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above may not apply to you. Nothing in these terms limits liability for fraud, or for any liability that cannot be limited under applicable law.
You agree to defend, indemnify and hold harmless Onyx and its owners, employees and agents from any claim, demand, loss, liability, damage, cost or expense (including reasonable attorneys’ fees) arising out of or relating to: (a) Your Materials, including any claim that they infringe or misappropriate someone’s intellectual property, privacy or publicity rights, or that royalties or clearances were not obtained; (b) your breach of these terms; or (c) your misuse of the Site.
If you believe material on the Site, or material we have been asked to manufacture, infringes your copyright or trademark, contact us at info@onyxrecordpress.com with a description of the work, where the material appears, your contact details, and a statement of your good-faith belief that the use is not authorized. We take these seriously and will investigate. [ONYX TO CONFIRM with counsel whether to register a DMCA agent and add formal DMCA notice-and-takedown language.]
These terms and any dispute arising out of them or out of your use of the Site are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You and Onyx agree that the state and federal courts located in Los Angeles County, California will have exclusive jurisdiction, and each of us consents to personal jurisdiction and venue there.
Talk to us first. Before starting any formal proceeding, please contact us at info@onyxrecordpress.com and give us 30 days to try to resolve the problem informally. Most things are fixable with a phone call.
[ONYX TO CONFIRM with counsel: whether to add a binding arbitration and class-action-waiver clause. It can reduce litigation cost, but it carries its own requirements and consumer-facing risk, and it is a decision for a lawyer rather than a template.]
Onyx Record Press
11728 Goldring Rd., Suite A
Arcadia, CA 91006
United States
hello @ onyxrecordpress.com
626-217-2617